Privacy Policy
MemoryTies (“we”, “us”) operates the MemoryTies website and service (the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Short version: we collect the information needed to run MemoryTies (accounts, content you upload, and basic usage/security logs). We don’t sell your personal information.
Information we collect
- Account information: email address and basic account metadata.
- Content you provide: photos, audio recordings, text stories, comments, and any related metadata you submit through the Service.
- Usage and device data: approximate device/browser information, pages/actions, and timestamps for analytics and troubleshooting.
- Security data: IP address and related signals used to prevent abuse, spam, and fraud.
- Cookies/local storage: small files used for session management and improving the experience.
How we use information
- To provide and maintain the Service (sign-in, sharing, playback, search).
- To process and display your content (including transcription/search features where applicable).
- To communicate with you about your account and Service updates.
- To detect, prevent, and respond to security incidents and abuse.
- To improve the Service (performance, reliability, user experience).
How we share information
We may share information in these limited circumstances:
- With people you choose: when you share an event or content via a link or invitation.
- Service providers: vendors who help us operate the Service (e.g., email delivery, hosting). They are permitted to process data only to provide services to us.
- Legal and safety: if required by law or to protect rights, safety, and security.
Data retention
We retain information for as long as necessary to provide the Service and for legitimate business needs (security, compliance, dispute resolution). You can request deletion by contacting us.
Your choices
- You can update certain account information in the Service where available.
- You can request access to, export of, or deletion of your information by emailing us.
- You can control cookies via your browser settings (some features may not work without them).
Children’s privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we’ll post the updated policy on this page with a new effective date.
Contact
Email: feedback@memoryties.com